Archive for the ‘Microsoft xRM’ Category

Computing is undergoing a seismic shift from client/server to the cloud, a shift similar in importance and impact to the transition from mainframe to client/server. Speculation abounds on how this new era will evolve in the coming years, and IT leaders have a critical need for a clear vision of where the industry is heading. We believe the best way to form this vision is to understand the underlying economics driving the long-term trend. In this paper, we will assess the economics of the cloud by using in-depth modeling. We then use this framework to better understand the long-term IT landscape.   To view the report visit click here.

The challenges healthcare providers endure on a daily basis are overwhelming. Many of you are dealing with outdated and unconnected technology that greatly limits the amount of proactive care you can provide. 

You may have heard of Microsoft Dynamics® CRM, but it is commonly thought of as a solution for customer service. After all, CRM does stand for "customer relationship management". With that said the same scenarios apply to patient relationship management and Microsoft Dynamics CRM can and does alleviate the pains of the healthcare industry as well. Here are a few ways it helps to increase your patient satisfaction:

You can coordinate delivery of patient care throughout the organization with easy access to all patient records.

You can develop more efficient and effective case management.You can increase time spent on patient-focused activities.  

You can increase time spent on patient-focused activities.

You can deliver better coordinated outreach and educational activities that target specific communities or populations.

Microsoft Dynamics CRM gives you better insight into your patient records, making it possible to take that proactive approach you've always wanted. Download this informative healthcare whitepaper to learn more: Patient Relationship Management: An Approach that Improves Patient Satisfaction and Health.

Attend this FREE global virtual launch event and watch Microsoft CEO Steve Ballmer introduce Microsoft Dynamics CRM 2011 on January 20, 2011.  Learn how it is designed to help you boost sales, improve marketing, enrich customer service interactions, and accelerate line of business application development through xRM.

Hear keynote presentations by Kirill Tatarinov (Corporate Vice President, Microsoft Business Solutions), Michael Park (Corporate Vice President, Microsoft Business Solutions), and Brad Wilson (General Manager, Microsoft Dynamics CRM).

In addition, you'll be able to:  

• Get a sneak peek view through engaging demos.
• Hear success stories from real customers who put Microsoft Dynamics CRM 2011 to work for them.
• Choose from several different tracks especially designed to suit your business, industry or IT needs.
• Chat live with Microsoft experts and other customers in real time during the event.

Join us on January 20th at 9 a.m. PST and watch from the comfort of your home or office! Register now.

The Big Easy Offer 5.0 gives you choices on Microsoft products and solutions that fit your needs.

Now you can find the right solution for (more…)

Virtually all of our clients depend on their CRM application to run their business.  Many of them make the mistake (more…)

Below is a video where Eric Boocock, Senior Technical Product Manager at Microsoft gives an overview of CRM 2011.  He showcases some of the new features within CRM 2011 such as personalization, dashboards, SharePoint document library integration and much more!
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Did you know that Dynamics CRM 4.0 will work with Exchange Online (Microsoft's new hosted version of Exchange 2010)?  You can have full email sending and tracking capabilities using CRM with Exchange Online, including forwarding in-box emails. 

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