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and Customer Service Solutions To
Increase Profits
and Customer Loyalty While Reducing Costs

 

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Why Having An Effective CRM System In Place Should Matter To You...

 
"A 5% improvement in customer retention rates can yield a 25%-100% increase in profits"
 
Fred Reichheld
Director of Bain & Company's Customer Loyalty Practice and author of "Loyalty Rules"
                                                              
 
"It's not the unique things of a business that make it successful, it's the business's ability to do the ordinary things in an extraordinary way and to do those things consistently, predictably, effectively, day after day after day."
 
Michael Gerber
Author of "The E-Myth"
 
 
Curious About What Is Going On In The Customer Relationship Management (CRM) Industry...
Download your FREE
Six Major CRM Trends

 

RB Data Services Special Promotion
Special Promotion...

Microsoft wants to help pay for your implementation and we will include a FREE iPhone!


Limited time only!
For details click here



You were able to understand our complex data and write something that worked.  It gave us a lot of power at our fingertips"
 Kim Steere - Marriott Vacation Club


Newsletter - Current Issue
Why you can't ignore email marketing... or CRM?
 


WARNING!

Do NOT purchase and/or implement ANY CRM Package until you get and read your FREE
Insider's Guide To CRM: 8 Of The Most Common and Costly CRM Mistakes & How To Avoid Them



Let Us Help You Make
A More Informed Decision!

Name:

 
Title:  
Company:  
Current
CRM System:
 
Number of
Salespeople:
 

Biggest  
Challenge:

 

Business
Email:

 
Business
Phone:
 
* We HATE spam as much or more than you do and will not rent, share or sell your information with anyone ever!
 

Don't Take Our Word For It;  Just Listen To What Our Customers Have To Say…
 

The peace of mind knowing one of the ‘life bloods’ of our business (our contact manager) is being taken care of by a knowledgeable and professional company
 Nick Garbarini – Ford Financial Services

 

Quick project turnaround enabled the project to proceed much quicker and with much less start time then would have been possible with other solutions
Marty Pringle – A Life Medical

 

"The most pleasant part of your service  is that you come to our organization for the training.  The instructor was very nice and knowledgeable.  We are now more efficient users."
Darnell Matthys - The Argen Corp

 

"Outstanding work!  Great follow up.  Very friendly."
Daniel Dias - Graduate Loan Direct

 

"Very knowledgeable.  It is easy to get in touch with you.  All experiences good!"
 Pat Westbrook - Bridal Bazaar


"Very helpful, very knowledgeable!"
Roberto Gutierrez - HM Electronics
 

 

 
A Well Thought Out and Implemented Customer Relationship Management (CRM) System Empowers Your People With The Information That They Need To Focus On Selling Effectively and Delivering Quality Customer Service

CRM is more a fundamental business strategy than any kind of technology.  CRM is really a customer-centric approach to business that drives how you view your customers and how you operate your business to serve them. 

In essence, it is about getting the right information to the right person at the right time.
 

When you engage a professional services firm
to help you with your CRM project, why should
YOU have to take all the risk?  We don't think
you should!  Ask us about our
NO risk
consulting services! 

To find out more, call us at 858-541-1820.

RB Data Services is a professional services firm that has been assisting our clients in meeting or exceeding their strategic business objectives since 1989.  We do this by using CRM along with our expertise to identify, refine and automate your key business processes.


 
What To Do Next

      RB Data Services has developed a “30 Minute CRM Readiness Assessment” which we conduct over the phone with you and your top staff.  Here is what we accomplish together in this fast-paced, zero-nonsense session:

  • Discussion of what you are trying to accomplish and why it is important to your business

  • Discussion of your options and possibilities

  • Discussion of how to maximize your chances of CRM success

The 30 Minute CRM Readiness Assessment is conducted by the principal of our company, Rick Bellefond, who has over 18 years of CRM experience and has worked with more than 150 organizations on their CRM projects including AMN Healthcare, University of California - San Diego, Greater San Diego Chamber of Commerce, Sheraton Harbor Island and Scripps Center For Executive Healthcare.  Please be assured that this consultation will not be a thinly disguised sales presentation; it will consist of the best intelligence that Mr. Bellefond can supply in a thirty minute time span.  There is no charge for this call, but please be advised that this call must be strictly limited to 30 minutes.

This consultation typically takes place within 1-2 weeks of your request.  To secure a time for this consultation, please call us at 858-541-1820 or by email at assessment@rbdata.com and we will advise you regarding available time slots.  You will be provided with a pre-consultation questionnaire that will prepare both you and us to get maximum value in the shortest amount of time.




 


 

For More Information:
 
RB Data Services
1565 North Rim Court, Suite 287
San Diego, CA  92111
858-541-1820
info@rbdata.com
 
 
 

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