Welcome
Recent News

A Well Thought Out and Implemented Customer Relationship Management (CRM) System Empowers Your People With The Information That They Need To Focus On Selling Effectively and Delivering Quality Customer Service.

CRM is more a fundamental business strategy than any kind of technology. CRM is really a customer-centric approach to business that drives how you view your customers and how you operate your business to serve them.

In essence, it is about getting the right information to the right person at the right time.


CRM Workflow | Microsoft CRM Workflow

March 1st, 2012 by

One of the most under utilized (and most powerful) capabilities or any CRM system is CRM workflow that is correctly implemented.


Customer Management Software | Client Management Software

February 20th, 2012 by

Getting new customers is essential for any business. However, when you have the ability to effectively retain your customers, you reduce your customer acquisition costs and your business becomes an effective presence in the marketplace.


Relationship Management | The Difference between Relationship Management Marketing and CRM Explained

February 16th, 2012 by

Relationship managment marketing (RMM) is a rather complex promotional approach that differs greatly from other forms of promotion that companies utilize. Some people believe that relationship management marketing is the same as CRM, but …


 

The Best CRM Solutions & Consultants for Your Business
The RB Data team of CRM professionals can help you every step of the way from product selection, requirements definition, installation, customization, data migration, integration with other key business applications, SharePoint dashboards, training and support.
 
 
Microsoft CRM Free Training Videos
These videoswill introduce you to Microsoft CRM functions and capabilities. Each video was created by Microsoft and lasts around 15 minutes. Topics include:General Overview; Sales Overview; Marketing Overview; Customer Service Overview and lots more.
Microsoft CRM Training Videos
   
Free Microsoft CRM Success Kit
If you are interested in learning more about how Microsoft CRM can help you increase your sales, improve your customer retention(loyalty) rates without adding additional staff then now is the time to request your free Microsoft CRM Success kit.
Microsoft CRM Success Kit
   
 
CRM Tips
Tap into our archive of timely articles regarding tips and tricks to maximize the return from your CRM investment. These free articles were written as a service to our clients to help educate them about CRM.
CRM Tips
   
 
Latest CRM News
Sign up for our newsletter and get timely tips and tricks designed to help you grow your business through better customer relationship management. We will provide special offers exclusive to our subscribers.
Newsletter
   
 
Why having an Effective CRM System in place should matter to you..
 
 

 

A properly thought out and implemented CRM system will allow your organization to:

 

    * Reduce costs without reducing service
    * Increase sales without adding additional staff
    * Improve customer retention rates (customer loyalty)
    * Provide a centralized data base for all customer and prospectove customer communications
    * Improve worker effectiveness
    * Improve your sales staff's ability to easily create accurate sales forecasts
    * Improve your business processes

 

 


Increase Sales. Improve Customer Retention.
Without Adding Additional Stuff...
Powerful CRM. As Easy To Use As Outlook.

Name*

Title*

Company*

Email*

Phone*

Website*

Privacy Policy
Not all CRM Consultants are created equal!
The question is which ones will take forever, overcharge you & possibly make things worse. Don't trust your company's CRM system to just anyone.
 
Don't Take Our Word For It; Just Listen To What Our Customers Have To Say…
 
"The peace of mind knowing one of the 'life bloods' of our business (our contact manager) is being taken care of by a knowledgeable and professional company"
 
Nick Garbarini – Ford Financial
Services
 
"Your team really understood our needs and worked through the process from start to finish, while helping us steer clear of potential hazards. Effective design and implementation requires a thoughtful, professional approach. Solid data, clear communication, and responsiveness are critical to success. Thanks for getting us there."
 
James Tuck – Scripps Center For
Executive Health
 
"Quick project turnaround enabled the project to proceed much quicker and with much less start time then would have been possible with other solutions"
 
Marty Pringle – A Life Medical
 
"Outstanding work! Great follow up. Very friendly."
 
Daniel Dias – Graduate Loan Direct
 
"Very knowledgeable. It is easy to get in touch with you. All experiences good!"
 
Pat Westbrook – Bridal Bazaar
Stay in touch with the latest developments at RB
Data Services and the rest of the CRM Industry.
Sign Up now for Free!
Your Name
Your Email
Copyright 2002-2011 RB Data Services Links Customer Relationship Management (CRM) Certified Consultants - Microsoft Dynamics CRM. Salesforce.com and GoldMine Software