RB Data Services

Increases Your Sales & Improves Your Customer
Retention... Without Adding Additional Staff

 

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Why Having An Effective CRM System In Place Should Matter To You...
 

"A 5% improvement in customer retention rates can yield a 25%-100% increase in profits"
 
Fred Reichheld
Director of Bain & Company's Customer Loyalty Practice and author of "Loyalty Rules"
                                                              
 
"It's not the unique things of a business that make it successful, it's the business's ability to do the ordinary things in an extraordinary way and to do those things consistently, predictably, effectively, day after day after day."
 
Michael Gerber
Author of "The E-Myth"

 
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Not all CRM Consultants are created equal!


The question is which ones will take forever, overcharge you & possibly make things worse.  Don't trust your company's CRM system to just anyone.

  
Don't Take Our Word For It;  Just Listen To What Our Customers Have To Say…

 

The peace of mind knowing one of the ‘life bloods’ of our business (our contact manager) is being taken care of by a knowledgeable and professional company
 Nick Garbarini – Ford Financial Services


 
"Your team really understood our needs and worked through the process from start to finish, while helping us steer clear of potential hazards.  Effective design and implementation requires a thoughtful, professional approach. Solid data, clear communication, and responsiveness are critical to success.  Thanks for getting us there."
James Tuck - Scripps Center For Executive Health

 

Quick project turnaround enabled the project to proceed much quicker and with much less start time then would have been possible with other solutions
Marty Pringle – A Life Medical

 

"Outstanding work!  Great follow up.  Very friendly."
Daniel Dias - Graduate Loan Direct


"Very knowledgeable.  It is easy to get in touch with you.  All experiences good!"
 Pat Westbrook - Bridal Bazaar


"Very helpful, very knowledgeable!"
Roberto Gutierrez - HM Electronics


You were able to understand our complex data and write something that worked.  It gave us a lot of power at our fingertips"
Kim Steere, Marriott Vacation Club



 

FREE Microsoft CRM Success Kit

 
A Well Thought Out and Implemented Customer Relationship Management (CRM) System Empowers Your People With The Information That They Need To Focus On Selling Effectively and Delivering Quality Customer Service

CRM is more a fundamental business strategy than any kind of technology.  CRM is really a customer-centric approach to business that drives how you view your customers and how you operate your business to serve them. 

In essence, it is about getting the right information to the right person at the right time.
 

Ask us about our NO risk consulting services! 


 
You are Under No Obligation to Do or Buy Anything When You Say "Yes" to a Free CRM Readiness Assessment.
 

      RB Data Services has developed a free “30 Minute CRM Readiness Assessment.”   This free assessment will be conducted over the phone with you and your top staff.  Here is what we will accomplish together in this fast-paced, zero-nonsense session:

  • We will discuss what you are trying to accomplish and why it is important to your business.

  • We will determine how to maximize your chances of CRM success.

  • We review your options and possibilities.

  • We will discuss the three major ways that CRM is commonly used, i.e., sales force automation, marketing automation and customer service automation.

The 30 Minute CRM Readiness Assessment is conducted by Rick Bellefond, who has over 18 years of CRM experience and has worked numerous organizations on their CRM projects including AMN Healthcare, University of California - San Diego, Greater San Diego Chamber of Commerce, Sheraton Harbor Island and Scripps Center For Executive Healthcare.  Please be assured that this consultation is not a thinly disguised sales presentation.  It will consist of the best intelligence that RB Data Services can supply in a thirty minute time span.  There is no charge for this call, but please be advised that this call must be strictly limited to 30 minutes.  If you want to expand the length of the conversation, arrangements can be made.

This consultation typically takes place within 2 weeks after we receive your completed pre-consultation questionnaire.  To secure a time for this important appointment, please call us at 858-541-1820 or by email at assessment@rbdata.com .
 

 
 
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For More Information:
 
RB Data Services
1565 North Rim Court, Suite 287
San Diego, CA  92111
858-541-1820
info@rbdata.com
 
 
 

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