Archive for July, 2011

The most common starting point for many organizations is reporting.  Many organizations need to improve reporting whether this means speeding it up, making it more flexible or reducing the reliance on internal or external IT experts to provide this information.  This is especially important when looking to add Business Intelligence to Microsoft CRM.

This white paper describes a step by step approach to building business intelligence (BI) capabilities starting with reports and ending with a combination of dashboards, what if analysis as well as automatic alerts when certain key conditions arise.

To read this white paper click here.