Microsoft Dynamics CRM 4.0 System
Requirements
Published: January 2, 2008
The hardware and software
requirements described below are provided as general requirements.
Individual factors to consider that can affect these requirements
include:
|
• |
Number of servers involved
and how they are configured |
|
• |
Dependency of Microsoft
Dynamics CRM on
Microsoft SQL Server 2005 |
|
• |
Number of users the Microsoft
Dynamics CRM implementation will support |
|
• |
Integration of Microsoft Dynamics CRM
with
Microsoft Exchange servers |
|
• |
Performance of your servers
and the local area network (LAN) |
|
• |
Whether or not you already have
Microsoft SQL Server Reporting Services
installed |
The
Microsoft Dynamics CRM 4.0 Implementation Guide provides
detailed information about the installation and implementation
requirements for Microsoft Dynamics CRM 4.0. The following
additional installation topics are covered in chapter 3 of
the guide:
|
• |
Multiple-server deployment
(including hardware recommendations for Microsoft SQL Server
and Exchange Server) |
|
• |
Single-server deployment |
|
• |
Installing Microsoft Dynamics
CRM on a virtual machine |
|
• |
Using special and extended
characters |
|
• |
Planning server requirements
for reporting |
Microsoft Dynamics CRM server system
requirements
The following table shows the system
requirements for Microsoft Dynamics CRM server. For more information
view the
Microsoft Dynamics CRM 4.0 Implementation Guide.
|
Requirement |
Minimum |
Recommended |
|
Computer/processor |
Dual 1.8 GHz Pentium (Xeon
P4) |
Dual 1.8 GHz Pentium (Xeon
P4) or better |
|
Memory (RAM) |
1 GB RAM |
2 GB RAM or more |
|
Hard disk |
400 MB free hard-disk space |
400 MB free hard-disk space |
|
Network card |
10/100 Mbps |
Dual 10/100/1000 Mbps |
|
Operating system |
Microsoft Windows Server 2008, Standard,
Enterprise, Datacenter, and Web Server editions
Microsoft Windows Server 2003, Standard,
Enterprise, or Web editions
(with SP2 or R2 or later)
Microsoft Windows Server 2003, Small Business
R2 editions
All with the latest service
pack (SP) |
Microsoft Windows Server 2008, Standard,
Enterprise, Datacenter, and Web Server editions
Microsoft Windows Server 2003, Standard,
Enterprise, or Web editions
(with SP2 or R2 or later)
Microsoft Windows Server 2003, Small Business
R2 editions
All with the latest SP, or
Windows Server 2008 |
|
Internet Information Services
(IIS) |
Version 6.0 (included with
Windows Server 2003) or Version 7.0 (included with Windows
Server 2008) |
Version 6.0 or Version 7.0 |
|
Microsoft Data Access
Components (MDAC) |
Version 2.81 (included with
Windows Server 2003) or later |
Version 2.81 (included with
Windows Server 2003) or later |
Note:
Additional software components
required
The following table shows the
additional software component requirements for Microsoft Dynamics
CRM server.
|
Component |
Notes |
|
Indexing service |
Installed and service
started. |
|
Microsoft ASP .NET |
Must be registered. Does not
have to be running. |
The computer that is running
Microsoft Dynamics CRM server must also have access to computers in
the same Active Directory service domain that are running:
|
• |
Microsoft SQL Server 2005 |
|
• |
Microsoft Exchange Server
2003 with the latest SP |
Microsoft Dynamics CRM Web software
requirements
Microsoft Dynamics CRM Server is
accessed through a client. This client is either Microsoft Internet
Explorer or Microsoft Office Outlook.
Microsoft Dynamics CRM Web client
The following operating systems and
Internet Web browser versions are required:
|
• |
Microsoft Windows XP SP2 or
Windows Vista |
|
• |
Microsoft Internet Explorer 6
with SP1 or Internet Explorer 7 |
Microsoft Dynamics CRM for Microsoft
Office Outlook software requirements
The
Microsoft Dynamics CRM for
Microsoft Office Outlook clients work the way you do by providing a
seamless combination of Microsoft Dynamics CRM features in the
familiar Office Outlook environment. This section lists software
requirements for Microsoft Dynamics CRM for Office Outlook and
Microsoft Dynamics CRM for Office Outlook with Offline Access.
Any one of the following operating
systems is required.
|
• |
Windows Vista |
|
• |
Microsoft Windows XP
Professional SP2 |
|
• |
Microsoft Windows XP Tablet
PC Edition SP2 |
|
• |
Microsoft Windows XP
Professional x64 Edition |
Note:
|
• |
Microsoft Windows XP Media
Center Edition is not supported for installing and running
Microsoft Dynamics CRM for Office Outlook. |
|
• |
Because Microsoft Dynamics
CRM for Office Outlook clients are 32-bit applications, they
must run in the "Windows on Windows" (WOW) system, when the
application runs on a Windows XP Professional x64 Edition or
a Windows Vista edition that is running on an x64 computer. |
Microsoft Dynamics CRM for Outlook
software component prerequisites
The following components must be installed and running on the
computer before you run Microsoft Dynamics CRM for Outlook setup:
|
• |
Internet Explorer 6 with SP1,
or Internet Explorer 7 |
|
• |
Microsoft Office 2003 with
SP3 or the 2007 Microsoft Office system with SP1 system |
|
• |
Windows Installer (MSI) 3.1 |
|
• |
Indexing Service (must be
installed and running) |
Microsoft Dynamics CRM and Exchange
E-Mail Router requirements
Microsoft Dynamics CRM E-mail Router
setup consists of two main components: the E-mail Router component
and the Rule Deployment Manager component.
The E-mail Router component installs
the E-mail Router service and E-mail Router Configuration Manager.
The E-mail Router Configuration Manager is used to configure the
E-mail Router. The Rule Deployment Manager component deploys the
rules that enable received e-mail messages to be tracked.
Any one of the following operating
systems is required to install and run the E-mail Router or Rule
Deployment Manager:
|
• |
Microsoft Windows Server 2008 |
|
• |
Microsoft Windows Server 2003
(all editions) |
|
• |
Windows Vista |
|
• |
Microsoft Windows XP
Professional SP2 |
|
• |
Microsoft Windows XP Tablet
PC Edition SP2 |
|
• |
Microsoft Windows XP
Professional x64 Edition |
Exchange Server
Microsoft Exchange Server is only required if you want to use the
E-mail Router to connect to an Exchange Server e-mail messaging
system. To do this, the E-mail Router can be installed on any of the
previously mentioned Windows or Windows Server operating systems
that have a connection to Exchange Server, which must be running one
of the following editions:
|
• |
Exchange 2003 Standard
Edition SP2 |
|
• |
Exchange 2003 Enterprise
Edition SP2 |
|
• |
Exchange Server 2007 Standard
Edition |
|
• |
Exchange Server 2007
Enterprise Edition |
Note:
Microsoft Exchange 2000 Server editions are not supported with these
versions of Microsoft Dynamics CRM E-mail Router and Rule Deployment
Manager.
If missing, E-mail Router Setup installs the .NET Framework 3.0 on
the computer where you install the E-mail Router.
The Rule Deployment Wizard component must be installed on a computer
that is running any of the previously mentioned Windows or Windows
Server operating systems and has the Microsoft Exchange Server
messaging application programming interface (MAPI) client runtime
libraries installed.
You can install the MAPI client runtime libraries on the
Microsoft Download Center.
POP3/SMTP
In addition to Exchange Server, POP3 e-mail systems are supported
for incoming e-mail message routing.
Note:
|
• |
The POP3 e-mail server must
provide support where an e-mail message can be sent as an
attachment to another e-mail message. |
|
• |
SMTP is the only transport
protocol that is supported for outgoing e-mail message
routing. |
If you install the Microsoft Dynamics
CRM E-mail Router to connect to a POP3 and SMTP server, the
following standards are required:
|
• |
POP3: RFC 1939 |
|
• |
SMTP: RFC 2821 and 2822 |
Call us at 858-541-1820 if you would
like to talk with a Microsoft Dynamics CRM Specialist today!
Microsoft Dynamics CRM
MS
CRM
MSCRM
Dynamics CRM
SalesLogix
Sales Logix
GoldMine Corporate Edition
GoldMine Premium Edition
Sales Force Automation
Marketing Automation
Customer
Service Automation
Document
Management
|
For More Information: |
|
RB Data Services
1565 North Rim Court,
Suite 287
San Diego, CA 92111
858-541-1820
info@rbdata.com
|
|
|
